Privacy Policy

Who we are

Mainstreet is a service of Nextus Titan LLC. This policy explains what information we collect through this website and how we use it.

Information we collect

When you ask for a start, our request form collects:

Your full name
Your business name
Your phone number
Your email address

We also collect other information you choose to give us. These four details are required when you want Mainstreet to evaluate or work with your business. We need them to review your request and do business with you. The request form does not collect payment information.

How we use it

We use your information to review your request, contact you and your business, decide whether we can work together, provide our service and keep records.

Phone calls and AI voice

After you submit the request form, Burke, Mainstreet's AI voice assistant, may call the number you give us about your request. Burke is not a live person. Calls use an automated AI voice and are made only during permitted calling hours.

By submitting the form, you agree to receive these calls. Consent is not a condition of purchase.

Text messages

You may choose to agree to receive text messages from Mainstreet about your request and service updates. The box on our form is separate and is not checked for you. Consent to receive text messages is not required to submit the form or to purchase services.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help.

Mainstreet may use service providers and subprocessors to provide communications and other Mainstreet services. Mainstreet does not sell or share mobile opt-in consent with unrelated third parties or affiliates for their own marketing or promotional purposes.

Call recording and transcripts

Calls may be recorded or transcribed where permitted by law. We may do this for quality, documentation, training, service, compliance or follow-up.

Cookies and similar technologies

We may use cookies and similar technologies for site operation, security, analytics, traffic measurement, attribution and conversion tracking.

Service providers

Mainstreet may use third-party service providers and subprocessors to help run the business and provide our services. These may include providers for website hosting, customer records and lead management (CRM), communications, phone and text message delivery, AI voice services, call handling, analytics, attribution, automation, payment processing, security, customer support, data storage and related business operations.

These providers may change over time. We may share information with them as reasonably necessary to provide our services, operate the business, keep our systems secure or follow the law.

We do not sell personal information

Mainstreet does not sell personal information.

How long we keep information

We keep information as long as reasonably needed to provide service, keep records, handle disputes, carry out agreements or meet legal duties.

Your choices and requests

You may contact us to ask for access to, correction of or deletion of your information. We handle requests subject to legal and operational limits. To stop text messages, reply STOP.

Children

This website is not directed to children under 18.

Changes to this policy

We may update this policy. The current version is on this page.

Contact

Phone: (919) 918-0378